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Dear guest, The following information
is supposed to set up the contractual relationship between you, as renter
of our vacation apartment, and us, the landlords. You, as renter of our vacation apartment / vacation apartments will receive a booking confirmation only after your reservation order you placed either by phone call, fax or email. This confirmation can also be sent by fax, email or post. The contract for you as the renter will become active and obtain validity with the dispatch of the booking confirmation. Occupancy: Each over-occupation – even in the short term – is expressly prohibited. Pets only on
demand. Smoking: NO – We cannot
allow smoking in the vacation apartments – NO SMOKING HOUSE –
We and also the next renters will be pleased if you use the courtyard area
for smoking. If you should decide to smoke nevertheless, this will lead to
an extremely increased effort with the final cleaning which we will have
to charge with an additional amount of 50 euros that will be deducted from
your deposit. In case the next renters refuse to rent the vacation home
booked due to the fact that they find the smell your smoking unbearable,
we will have to bill you for the complete rental charges we are losing
hereby. Should you smoke in our apartments regardless of the ban on
smoking and should smoking be continued even after a warning by our house
personnel, we will be authorized to cancel your stay immediately and
without financial claim on a reimbursement of the rental fee.
Rules of the house Please bear in mind that
the vacation apartment is situated in the direct neighborhood of
residential houses, and we would therefore ask you to avoid any disturbing
noise, especially before 6 am and after 10 pm. Please lock the front door
in the time between 8 pm and 6 am as well as anytime you leave the house.
The courtyard gate to the street should always remain locked. Please do in
no case enter the living room and bedroom with spike heels or dirty street
shoes and keep the windows closed while you are absent. It is not allowed
to carry on a commercial business without the explicit permission of the
landlord. Should you wish to welcome guests in your vacation apartment or
in the courtyard, we would like to ask you to announce this in advance
with our service personnel because this requires an explicit permission.
After having received this permission, please understand that your guests
/ visitors will have to leave our vacation home in any case after 10 pm at
the latest. A special permit can be given in individual cases.
Contraventions can lead to an immediate cancellation of the rent contract
without reimbursement of the costs. Guest accommodation
contract A guest accommodation
contract is concluded as soon as the apartment was ordered by you as the
renter and confirmed by us via email or post. For the landlord the
reservation will become binding only after the dispatch of the booking
confirmation and the receipt of the advance payment. Handing over of the
keys is effected on individual arrangement. You as the ordering party
declare explicitly to be responsible for the contractual obligations of
all co-traveling persons. The rental object may only be inhabited by the
persons and the number of persons stated in the booking confirmation. Pets
can only be accepted in exceptional cases and are only permitted when they
were registered in advance. Payment of the rent
A
booking
deposit
of
35% ,
min. 75 Euros
, is
required upon booking and is payable within one
week,
the balance should be paid 10 days before
arrival through bank transfer, cheque or by paypal. Cancellation Policy You may cancel the rent
contract anytime by means of a written statement or by email. The
statement will be valid from the day it is received by us. We will demand
a compensation for the arising expenses. With the calculation of the
compensation, we may need to take into consideration other rentals of the
apartment. We assert the following claims (cancellation fees). If you
cancel up to 29 days prior to the beginning of the rental period, we will
charge 20 % of the total sum, however, at least 75 euros as a compensation
for recruiting new guests. A cancellation from the 28th to 15th
day prior to the beginning of the rental period will lead to a
compensation of 50 % of the rental fee. For a cancellation from the 14th
to 5th day prior to the beginning of the rental period, we will
charge 80 % of the rental fee. Should the cancellation be made after the 4th
day prior to the beginning of the rental period, we will keep the total
rent if we are not able to find a substitute renter. If the rental fee for
the substitute renter turns out to be lower, we will retransfer the
difference to your rent and our additional expenses. You may also provide
another renter who will automatically take on your rights and obligations
after our confirmation of the change of participants. The confirmation of
a change in booking will be charged with a lump sum amounting to 25 euros.
We recommend to conclude a trip cancellation insurance. Rental period The rental period
includes the use of the apartment on the day of arrival from 2 pm and on
the day of departure until 10 am.
Liability The landlord cannot be
held liable for a short-term failure of facilities as well as for
restrictions, whichever, if these were not personally caused by the
landlord. A reduction of the rental fee is impossible. The landlord
reserves the right for a change of the vacation apartment. End of the rental
period The vacation apartment
has to be left well-swept, garbage cans should be emptied. We would be
very pleased if you cleaned kitchenware, stove, coffee machine, pots,
oven, microwave oven, pans etc. The guest is totally responsible for all
damages occurring during the rental. The landlord is entitled to enter the
vacation apartment if needed. The landlord is not liable for the loss of
objects of value, this also applies for any loss in the guest room
(bicycles…) and in the courtyard area. You are using the vacation
apartment, stairs, facilities and the complete courtyard area at your own
risk. Deposit When handing over the
keys, we ask you give to our staff member a deposit in the amount of
150.00 euros (for long-term renter from one month up to half a year 500.00
euros, longer than half a year 1,000.00 euros). At the end of the
rental period, this deposit will be reckoned up against possible damages
or loss of keys, however, we would much rather refund you your total
deposit. Cleaning service We offer all guests,
especially those who are staying longer in our vacation home, a cleaning
service which can be ordered upon agreement on the spot whenever required.
Additional
Regulations for construction
workers / mechanics 1)
For each vacation apartment a deposit in the amount of 500 euros has to be
left either in cash, per check or by bank transfer prior to the first day
of the rental. This deposit will be refunded within one week after the
last rental day provided the apartment was left properly. Should any
damages have occurred, we differentiate the following two categories: a)
minor damage – for example: broken kitchenware, loss of key, the damage
occurred will be immediately deducted from the reimbursement of the
deposit. b)
major damage – for example: damage of furniture, heavy impurity of the
carpeting material. In this case, the deposit will be retained until the
case is finally settled. Settlement is striven for within the period of
one week. 2)
In accordance with the main renter, the vacation apartment is checked by
our staff member every 3 days free of charge to ensure its proper
condition. If necessary, the directions by the staff member will have to
be followed by the renter. 3)
During longer stays, there will be a change of the linen set once a week
which will be charged with 10 euros. 4)
From experience, the renters visit their families during the week-ends and
are pleased to come back to a clean apartment after their return in the
beginning of the week. For this purpose we offer a cleaning service that,
in general, manages the work to be done within approx. 2 hours. For this
service we only charge 10.00 euros / hour. Any
legal case arising from this contract shall be heard exclusively in
Berlin. These
pages are part of
www.Ferienwohnung-Rheinblick-Koblenz.de
.
For further information please contact: Karl
M. Jung
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